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karika88 is built around account transparency — this policy explains exactly what data we collect when you use the platform, how it is stored, and what choices you have over it. Access to our services depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you connect, whether that is Nagad, Rocket, or another supported option. We also collect session data: device type, browser, login timestamps, and the actions you take inside your account wallet. This data serves two purposes. First, it lets us run your account correctly — processing deposits through Nagad or Rocket, matching your transaction records, and keeping your session secure across devices. Second, it helps us identify unusual activity and respond to account queries you raise through our support routes. We do not sell your personal data to third parties. Data shared with payment processors like Nagad and Rocket is limited to what those processors need to complete your transaction. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules. If you are accessing this platform from Bangladesh, your use of the service is subject to local law and the eligibility conditions set out in our terms. Any conflict between this policy and local legal requirements is resolved in favour of local law. Questions about how your data is handled can be directed to our support team through the contact routes listed on this page.
Understanding the boundaries of this policy helps you know where your data rights apply and where separate terms govern your activity.
This policy covers all data collected when you register, log in, and manage your account — including the details you enter and the session activity recorded on your device.
Deposits and withdrawals processed through Nagad or Rocket involve data shared with those payment processors. Their own privacy terms apply to how they handle that data on their side.
Your browsing activity within the platform — which sections you visit, how long you spend in the account area — is covered by this policy as session data we collect directly.
Links to external sites, payment gateways, or identity verification services operate under their own policies. We are not responsible for data practices outside the karika88 platform.
You have real choices over the data we hold. If you want to review what is on your account, log in and open the account settings section — your registered details, connected payment methods like Nagad or Rocket, and transaction history are all visible there. If something is wrong — a name spelled incorrectly, an outdated contact number — you can update it directly in the account fields or ask our support team to correct it on your behalf. You can also raise a question about how your data is being used at any time. We will respond through the same channel you used to contact us. If you decide to close your account, we will process that request and explain the retention period that applies after closure under applicable rules. We do not make data correction or deletion conditional on continued account activity.
Log in and open account settings to see your registered details, connected wallets, and transaction history at any time.
Update your contact information directly in the account fields, or contact support if a correction requires verification on our side.
Send your question through live chat or the support email listed on this page. We respond through the same channel you used.
Submit a closure request via support. We will confirm the retention period that applies to your records after the account is closed.
If you have a question about your data or this policy, use any of the contact routes below. We do not operate a separate privacy desk — the same support team handles account and policy queries.
Open the chat window from any page while logged in to ask a policy or account data question directly.
Send your query to the support email address listed in the account help section. Include your registered contact detail so we can locate your record.
The help section inside your account lists current contact options and links to the published terms and policy documents.
We apply standard security measures to the data held in your account and take reasonable steps to prevent unauthorised access.
Account data is stored on secured servers. We limit access to staff who need it to operate your account or respond to your support queries, and we do not share it beyond what this policy describes.
We use cookies to keep your session active and to remember your login state across pages. You can manage cookie preferences through your browser settings, though some account functions depend on session cookies to work correctly.
We keep your data while your account is active and for a defined period after closure. Once that period ends, personal data is removed from active systems in line with applicable rules.
To update, correct, or ask about the data we hold, contact support through live chat or the email route in your account help section. We will confirm receipt and respond within a reasonable time.
These are the questions we hear most often about how this policy works in practice.
We collect the details you enter at registration — name, contact information, and the payment method you connect, such as Nagad or Rocket. We also record session data including device type, login times, and in-account activity to keep your account running correctly.
Only the data those processors need to complete your transaction is shared with Nagad or Rocket. We do not give them access to your full account profile. Their own privacy terms govern how they handle the data on their side.
Log in and open the account settings section. Your registered details, connected payment methods, and transaction history are visible there. If something looks wrong, you can update it directly or contact support to request a correction.
Yes. Submit a request through live chat or the support email in your account help section. We will explain the retention period that applies after your account closes and confirm when deletion is completed under applicable rules.
Yes, and your use of the service is also subject to local law and the eligibility conditions in our terms. Where local legal requirements differ from this policy, local law takes precedence. Access depends on your eligible region.
Reach the support team through live chat from any page, or use the support email listed in the account help section. The same team handles both account queries and policy questions, and they will respond through the channel you used.